Shipping and delivery information

Shipping of Goods Purchased Online

i. Unless otherwise stated, goods purchased on this website will be delivered free of charge in Australia when the order value is $150 or greater. All orders under $150 will incur a flat fee of $20.00 per order. All orders are delivered via Australia Post Express with tracking number.

ii. Once we have confirmed our acceptance of your order, we will endeavour to dispatch your order within four to six (4-6) weeks unless a different timeframe is specified in relation to a particular good. If we are unable to dispatch your order within this time frame we will endeavour to contact you and advise you of the expected dispatch date.

iii. Although we will endeavour to meet delivery timeframes where possible, all delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

iv. We retain ownership and title of the goods we supply to you until we have received the full payment for the goods and the applicable delivery charges. Risk and title passes to you once your order has been delivered to you (or has otherwise been delivered in accordance with your delivery instructions), as evidenced by confirmation provided to us by Australia Post.

v. On delivery you may be required to sign a proof of delivery document unless an Authority to Leave (‘ATL’) has been provided. If you choose to provide an ATL, we will not be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier. The associated risk in leaving goods unattended in these circumstances is borne by you